Skip to content
Bangalore Taxi Service Book a cab
Bangalore Taxi Service

Terms and Conditions

The terms that apply when you book an airport transfer, a local package or an outstation trip with us. Written in plain English.

These terms are between you and Greens Rent A Cab, which runs Bangalore Taxi Service, 25, 2nd Cross St, Muniyappa Layout, Nagenahalli, Narayanapura, Bengaluru 560077. By making a booking you accept them. Where a policy below is quoted, it is the policy in force when you book.

Booking a cab

  • You can book on this website, by phone or on WhatsApp. A booking made online is a request until our office confirms it by call or WhatsApp.
  • Online bookings need at least 3 hours' notice. For a cab sooner than that, call us.
  • Please give a correct name, a mobile number we can reach, and the full pickup address. We use the mobile number to confirm the booking and to send the driver's details.
  • The driver's name, number and car are sent to your mobile before pickup.

How fares work

Fares come from our rate card at the time you book. The rate card shows every car's rates.

  • Airport transfers: each car has a minimum fare covering a set distance, and every km beyond it is charged at that car's rate. The distance is the road distance between your address and the airport terminal. Addresses more than 60 km from the airport are booked as outstation trips.
  • Local packages: a set price for a number of hours and km (for example 8 hours and 80 km). Extra hours and extra km are charged at the car's rates. Time and kilometres are calculated from the pickup point.
  • Outstation trips: charged per km on the distance actually driven, with a minimum km for each day of the trip and a driver allowance (bata) for each day. The final amount is worked out at the end of the trip.

Airport taxi

  • The fare covers one pickup and one drop. The cab cannot be diverted for other pickups or extra drops.
  • There is no waiting on the way.
  • Tolls and parking are paid by the customer.

Local taxi

  • Local packages are for use within Bangalore city limits only.
  • Beyond the package hours or km, the extra hours and km are charged at the car's rates.
  • Tolls and parking are paid by the customer.
  • A driver bata of ₹400 is extra before 6 AM and after 9 PM.
  • The final amount is calculated on the total km and time from our office back to our office.

Outstation taxi

  • Outstation trips are billed by calendar day, with a minimum km for each day as shown on the rate card.
  • Tolls, parking and inter-state permit charges are paid by the customer.
  • The driver bata on the rate card covers 6 AM to 9 PM. Before 6 AM and after 9 PM an additional ₹400 is charged.
  • Please plan each day's itinerary. The driver is not responsible for places that cannot be covered because of delays or extra time spent at a place.
  • A car booked for an outstation trip cannot be used for local trips.
  • The final amount is calculated on the total km and time from our office back to our office.

Tolls, parking and other charges

  • Tolls and parking are paid at actual cost, on top of the fare.
  • Toll, parking, placard and interstate or RTO tax are charged extra at actuals.
  • Driver bata extra before 6 AM and after 10 PM.
  • GST is charged as applicable and shown on your bill.

Payment

Pay the driver at the end of the trip, in cash or by UPI.

No advance is needed for airport trips. Local & Outstation trips and tour packages are paid in parts: 20% when the booking is confirmed, 50% upon boarding the cab and the balance before the end of the journey.

Outstation trips and tour packages are paid in parts before and during the trip. See our booking and refund policy.

Waiting time

Your driver waits for you at the pickup point. Long waits may be charged at the car's extra-hour rate.

Your driver waits in the cab waiting area at Kempegowda International Airport and calls you once you land. Their name, number and car are sent to your mobile before pickup.

Cancellation

If your plans change, please call or WhatsApp us as early as possible to cancel. Late cancellations and no-shows may be charged.

Cancellation charges and refunds for outstation trips and tour packages are set out in our booking and refund policy. To cancel or change a booking, call or WhatsApp us with your booking reference.

During the trip

  • Drive times on this website are estimates. Traffic, weather and road closures can change them.
  • If you add stops, extend the trip or change the route, the extra km and time are charged at the car's rates.
  • Please wear seat belts and do not ask the driver to break traffic rules or carry more people than the car has seats for. The driver may refuse a request that is unsafe or against the law.

Passengers and luggage

  • Each car carries the number of passengers and bags shown on our fleet page. Tell us about extra luggage, child seats or anything unusual when you book.
  • Keep your valuables with you. If you leave something in the car, call us and we will contact the driver.
  • We are not responsible for the loss of luggage or valuables.
  • Items that are illegal or dangerous to carry are not allowed in the car, and the car must not be used for anything illegal.
  • Pets are not allowed in the cab.

Changes and governing law

If a journey is delayed or cannot be completed because of a natural calamity or a breakdown caused by one, any extra cost is borne by the customer.

We may update these terms and our policies. The version in force when you book applies to that booking. These terms are governed by the laws of India, and all disputes are subject to the jurisdiction of the courts at Bengaluru.

Contact

Questions about these terms: call +91 99868 51444 or email bookings@bangaloretaxiservice.com. See also our privacy policy.